Questions

What is your guarantee?

We guarantee every shipment to arrive in perfect condition. If you aren’t completely satisfied with your gift, we’ll replace it or refund your money.

How many pieces of fruit are in the package?

Except for our gift baskets and assortments, all of our citrus fruit is carefully hand-packed in durable cardboard boxes using our tray system, and the more trays you buy and ship to the same address, the less you pay for each piece of fruit. Each full tray holds approximately;   6-10 grapefruit,  12-16 oranges or tangelos, 18-24 tangerines, depending on size and variety5 LB Box holds approximately 5  Grapefruit or 7-9 Oranges.

 

     How is it shipped?

Many of your packages are delivered by FEDEX. We also use FEDEX SmartPost which uses the FEDEX transportation system but is delivered by the US Postal Service. We also ship FEDEX Overnight and 2nd day, please call 1-800-327-8624 for prices. Priority Mail packages are delivered through the US Postal Service and take 3-4 days.

When will it be shipped?

Processing your order usually takes 3 to 4 days from the order date. Total time from ordering to delivery is approximately 6 to 9 days. FEDEX 2nd Day will take 3 days from order date. Priority Mail packages are delivered through the US Postal Service and take 3-4 days.

 

Order Deadlines for Holiday Delivery

Please order by the dates shown below to ensure timely delivery via Standard Shipping. We will accept orders at later dates, but express delivery charges may apply.

Holiday Standard Shipping
Thanksgiving November 13
Hanukkah November 27
Christmas December 16
Valentine’s Day February 6
Passover April 10
Easter April 10

Last ship date of the season is 04/26/2019

Personalized Gift Message

We’re happy to offer personalized gift cards with any order — just let us know what message you’d like to send.

Can the package be mixed with different fruit?

Yes. Our fruit is hand packed and we can usually mix the package as requested. Call 1-800-327-8624 for special packing.

Which is sweeter the Red or White Grapefruit?

Sweetness is a matter of individual taste. Red is ordered most often, but some people request white!!! Not sure, order a mixed package.

Why is Indian River Fruit so unique?

On the eastern coast of Florida between Daytona Beach and West Palm Beach lies a narrow strip of land which is known as the Indian River Citrus District. Due to geography, climate and soil this area produces exceptional citrus. Only fruit grown in this area can be labeled Indian River.

What are Quantity Discounts?

$500 to $1,000 -4%

$1,001 to $1,500 -6%

$1,501+ -8%

*Note – discount does not apply to Fruit Club Plans and Subscriptions